We take every shipment seriously! We ship out your item once we recieve it. Processing time is 7-14 work days. Delivery times are between 3-5 business days. Due to a holiday or if Fedex delays, shipping will take longer than 3-5 business days ! Once items are shipped, tracking numbers are automatically sent to the email you provided with your purchase.

 PVNK BARBIE &CO. IS NOT responsible for any lost items. If your tracking information states that your package was delivered and you have not received it , you must take this up with FEDEX. PVNK BARBIE&CO. does not hold responsibility for package that state's that it has been delivered or listed as untraceable.